Privacy Policy

Purpose of the Privacy Policy

We value your trust and want you to be informed about how we collect, use, store, and protect your personal data. This Privacy Policy explains our practices regarding user data rights.

Scope of Application

This Privacy Policy applies to all users who access or use our services. By using our site and services, you agree to the terms described in this policy. We may update this policy from time to time, so please review it regularly.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We are committed to being transparent about how we handle your personal information.

Data We Collect

We collect various types of data:

• Personal Information: name, email, date of birth, address, etc.

• Account Info: username, password, payment details

• Technical Data: device info, IP address, browser type, cookies

• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data in the following ways:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small text files that help us provide a seamless experience. We use:

• Essential cookies: for security, login, and functional purposes

• Analytics cookies: to understand site behavior and improve user experience

• Marketing cookies: to personalize promotions and offers

You can manage or disable cookies in your browser settings.

Legal Basis for Processing

We process your data based on:

• Contractual necessity (e.g., account creation, payment processing)
• Legal obligations (e.g., anti-money laundering regulations)
• Legitimate interests (e.g., site improvement, marketing)
• User consent

Data Sharing and Disclosure

We may share your data with:

• Payment processors
• Gaming providers
• Regulators and law enforcement agencies (where required by law)

Personal data is not sold. We disclose information where legally required.

Data Storage and Retention

We retain personal data for as long as necessary to fulfill our obligations or as required by law. We use secure storage practices, including encryption and access controls.

Security Measures

We implement various security measures:

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights

You have the right to:

• Access, update, or delete your data

• Withdraw consent or object to processing

Contact our support team at support@ert to exercise these rights.

International Data Transfers

We may transfer personal data outside the EEA in accordance with applicable laws. We use Standard Contractual Clauses to ensure transfers are secure and compliant.

Third-Party Services

External links or services have their own privacy policies, which we are not responsible for.

Policy Updates

This Privacy Policy may be updated from time to time. If changes affect your rights or obligations, you will be notified. Continued use of our site and services means acceptance of the updated policy.